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We’ll support you every step of the way – face to face in a centre, or by phone and email.
Our customer service qualifications develop the skills and knowledge you need to provide excellent customer service. These can be applied to hundreds of job roles across different industries - which is great if you’re still undecided about your future career.
The Customer Service qualification will cover topics like:
You'll be assessed on the tasks you do at work and create a portfolio of evidence to show what you've achieved. Your qualification will be awarded once that portfolio has been signed off by your tutor.
Our helpful staff can give you more information about the qualifications and courses you are interested in and help you to get started.
For more information on our courses and qualifications call us free on 0800 101 901