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Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,173 Trustpilot reviews

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Verified

Excellent customer service

We spoke to Adam today to arrange Functional Skills Level 2 Maths online tuition and the exam for my daughter, Paige, and I was so impressed with the service we received. Adam made the whole process feel incredibly straightforward and put us completely at ease. He clearly explained how the course works, the success rate, the exam process and the fact that there are up to three attempts if needed. He also took the time to go through the payment instalment options and explained exactly how the interest and repayments would work, so we knew what we were signing up for. Every question we had was answered clearly and patiently. Adam was friendly, knowledgeable and very pleasant to deal with, and by the end of the call we both felt genuinely excited and positive about getting started. This feels like an ideal solution for Paige and exactly what she needs to achieve her Level 2 Maths qualification. Thank you, Adam, for making what could have felt quite daunting into such an easy and positive experience. Excellent customer service.

clare J. 21 Sep 2026
Verified

Both Chloe and Samuel have made my…

Both Chloe and Samuel have made my experience with learndirect wonderful so far. They have been very helpful by helping me enrol earlier and answering my questions.

Marwa 21 Sep 2026
Verified

Thank you Danyal

Thank you Danyal, you made my experience very smooth and easy.. I am happy i had this opportunity. Thanks Maged

Maged H. 21 Sep 2026
Verified

Jordan x

Jordan was so helpful from start to finish. He provided me with excellent advice and a clear understanding of the course I was looking to enrol on. He was polite, caring and extremely knowledgeable, making the whole experience easy and reassuring. I would be more than happy to receive customer service from Jordan again and would highly recommend him to anyone looking for support and guidance. Thank you so much for all your help, Jordan. It’s greatly appreciated. You’re a credit to the team! X

Chloe M. 21 Sep 2026
Verified

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ I had a very positive experience with Learn Direct while registering for my CIPD Level 5 course. I would especially like to thank **Danyal** for his excellent support throughout the enrolment process. Danyal was very helpful, professional and responsive, and took the time to explain everything clearly and answer all my questions. He made the registration process smooth and straightforward, and I really appreciated his guidance. Thank you, Danyal, for your support. I’m looking forward to starting my CIPD Level 5 course with Learn Direct!

Sana S. 21 Sep 2026
Verified

Yulia was very helpful and answered…

Yulia was very helpful and answered every question I had and guided me through the process easily, very good service, thank you!

Fern A. 21 Sep 2026
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