Contact us

You can contact us online by selecting one of the following options.

Call us

  • You can call our friendly customer helpline team for free on 0800 101 901 – lines are open from 8.30am – 5:30pm – Monday to Thursday and Fridays 8:30am – 5pm
  • For initial appointments & cancellations call 0345 241 2533

We are closed on bank holiday Monday (May 28th)


Business training solutions

  • If you’re enquiring on behalf of a business regarding apprenticeships, please visit mylda.co.uk.
  • If you’re enquiring on behalf of a business regarding other business training opportunities, please complete the contact form on our corporate website

Life in the UK

If you have a question about Life in the UK Test, call 08000 154 245 – lines are open from 8am – 4pm – Monday to Friday


Professional Skills Tests

Professional Skills Test for trainee teachers, call 0300 303 9613 – lines are open from 8am – 4pm – Monday to Friday
or email support@sta.learndirect.com


Courses purchased online