You can contact us online by selecting one of the following options.
- You can call our friendly customer helpline team for free on 0800 101 901 – lines are open from 8.30am – 5:30pm – Monday to Thursday and Fridays 8:30am – 5pm
- For initial appointments & cancellations call 0345 241 2533
We are closed on bank holiday Monday (May 28th)
Business training solutions
- If you’re enquiring on behalf of a business regarding apprenticeships, please visit mylda.co.uk.
- If you’re enquiring on behalf of a business regarding other business training opportunities, please complete the contact form on our corporate website
Life in the UK
If you have a question about Life in the UK Test, call 08000 154 245 – lines are open from 8am – 4pm – Monday to Friday
Professional Skills Tests
Professional Skills Test for trainee teachers, call 0300 303 9613 – lines are open from 8am – 4pm – Monday to Friday
or email email@example.com
Courses purchased online
- learndirect Professional courses (eg. access to higher education courses) call 0116 3667567 9am – 5pm
- More details about e-courses purchased online