Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 31,807 Trustpilot reviews

Read all reviews →
Verified

Ben Harvey was helpful, gold star .

Ben Harvey was helpful, good people skills, he was patient, his product knowledge is excellent, good communication skills, clear voice,slow but not too slow when explaining things which made it easier for me to comprehend the information he was giving me. He had no issues repeating information, he made me feel valued and heard. Your company hit gold on this one, l believe he's an asset to your company's growth.

Dheliwe 31 Aug 2026
Verified

Thomas called me he gave me all the…

Thomas called me he gave me all the information , very clear instructions and was very helpful. Stayed late to deal with me and talked me through everything .

Sally C. 31 Aug 2026
Verified

Amazing customer service!

Today I signed up to an access to higher education course, helped by Solomon Watson on the phone. He was very patient with me as we kept having trouble with internet connections. He explained the corse in a way that made sense for me and answered all my questions perfectly. Thank you Solomon! I am very excited to start!

James H. 31 Aug 2026
Verified

New enrolment, New door open !

The Person had on called was Ulia. Very clear & good explaining. Very sweet & kind. Supportive and helpful. Amazing customer service & application. Very lovely. Massive Thank you for helping me get into a new way of life.

Caitlin J. 31 Aug 2026
Verified

Tom was very helpful and got me signed…

Tom was very helpful and got me signed up quickly with my chosen course and saved me £1000!!

Jody Y. 31 Aug 2026
Verified

I would like to say a huge thank to…

I would like to say a huge thank to Peter that I have just spoken to and who was so helpful and supportive and most important patient and understanding along the whole process. He took time to listen to what I was looking for and helped me choose the right course, explained everything clearly and was extremely helpful in arranging a payment plan that worked for me. Thank you so much Peter for your time, patience and genuine help. I am very grateful and really looking forward to starting my course.

Lilia 31 Aug 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

By signing up you agree to our Privacy Policy. Unsubscribe any time.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies