You can get in touch with us to ask a question or give us feedback by completing our short online contact form. We reply to all enquiries within 5 working days, but it’s often much faster.
Alternatively, you can contact us online by selecting one of the following options.
Speak to us on social media
Like most other organisations, we’re pretty active on social media, including;
Why not follow and/or get in touch with us there?
Call us instead
You can call our friendly customer services team for free on 0800 101 901. We’re open Monday to Friday: 8am – 6pm and a Text Relay service is available for learners who are deaf, hard of hearing or speech impaired.
Friday 18 August – our general enquiries line will be open 8am-5pm due to work required to update our telephone systems.
Question about Life in the UK or the Professional Skills Test?
We have specialist helplines for the Life in the UK Test, call 08000 154 245, and the Professional Skills Test for trainee teachers, call 0300 303 9613. Both lines are open from 8am – 4pm, Monday to Friday.
If you’re enquiring on behalf of a business, please use the contact forms on our corporate website