Click here to
- Click here to Request a Callback

Contact us

Please tell us what you think of our service; our courses; our centres, or ask us a question. We like to hear from you and value your feedback.

Our website

To contact us with a question, receive help or to provide us with your comments or feedback please contact:
contactus@learndirect.com

For learner support enquiries please contact:
learnersupport@learndirect.com

You can find out more about how we respond to your request in our learndirect customer queries and complaints policy.

Our social media pages

You can send us a private message via Facebook or Twitter.

Call us

Call us on 01202 006 464. We’re open as follows:

Our Enrolment team are available

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
9am - 5pm
Sunday
Closed

Choose option 2 for Customer Service

Monday
9am - 5pm
Tuesday
9am - 5pm
Wednesday
9am - 5pm
Thursday
9am - 5pm
Friday
9am - 5pm
Saturday
9am - 5pm
Sunday
Closed

Write to us

FREEPOST learndirect

For learner support enquiries please contact

learnersupport@learndirect.com

Rated by our learners

Rated Excellent by our learners

4.5 out of 5

Based on 32,251 Trustpilot reviews

Read all reviews →
Verified

Excellent service and support.

I signed up for my Level 5 course today and had such a positive experience. The gentleman Wesley Maraise helped me was friendly, professional, patient and extremely helpful throughout the whole process. I'm really excited to start my Level 5 and feel reassured knowing I've had such great support from the very beginning. Thank you for making the first step of this journey such a positive one. Highly recommended! ⭐⭐⭐⭐⭐

Wendy 25 Sep 2026
Verified

Signing up for a level 5 course

A bit of a difficult process to get the payment etc done as we kept going round in circles, however, Abraham was being very helpful.

Mrs P. 24 Sep 2026
Verified

The service was absolutely fabulous…

The service was absolutely fabulous laura was brilliant gave us so much information she was lovely and we are so excited to get started.

Stacey-marie 24 Sep 2026
Verified

I wanted to do Level 4 Diploma for the…

I wanted to do Level 4 Diploma for the Foot Health Care Practitioner. Salifu Manneh, the Health Care Advisor gave me all the information I needed. He also informed me about the offers which were going on if I enrolled on the course which helped me to save about £800. I am very happy. After enrolling he called me to check whether I could login on to the course. Wonderful customer care (student care).

Rekha V. 24 Sep 2026
Verified

Scott was absolutely incredible over…

Scott was absolutely incredible over the phone! Very clear and concise, easy to follow along with, made me feel very welcome and excited about starting my studies! He was more than happy to answer any questions I had and did so in depth, he laid out all the payment options clearly for me and helped me take these next steps and for that I’m very thankful. He was amazing, couldn’t have asked for anyone better!

Callum S. 24 Sep 2026
Verified

Jordan Gilbert was absolutely brilliant

Jordan was absolutely brilliant, very knowledgable and processed everything smoothly.

NatalieA 24 Sep 2026
Ready when you are

Take the next step in your learning journey

Course tips, career advice and exclusive offers, straight to your inbox. No spam, just guidance.

By signing up you agree to our Privacy Policy. Unsubscribe any time.

Request a callback

Speak to a friendly course adviser at a time that suits you.

Take the career quiz

Answer a few questions and find the path that fits you.

Accredited & trusted

Working with the UK's leading awarding bodies