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Tutor Support Included

Learning remotely doesn’t mean you’re on your own! You’ll be able to message your tutor through our industry-leading learning platform.

Flexible Payment Options

Enrol today from £9.99 deposit & spread the cost over 24 months

Learn At Your Own Pace

Study wherever and whenever you want. You’ll have access to your course for one year so you can fit your learning around your other commitments.

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ITIL® 4 Foundation - Online Course

100% online
learning
4 units
59 guided
learning hours
  • SALE Savings End Midnight Friday 31st March
  • SALE Savings End Midnight Friday 31st March

ITIL® 4 Foundation - Online Course

This Course at a Glance

  • Gain a qualification accredited by PeopleCert for AXELOS
  • Pursue an IT management role
  • Exam included
  • Learn the fundamentals of ITIL® 4 principles
  • Flexible online learning
  • Complete in less than a year
 

About Your Course

With digital technology being a significant driver in most industries across the world, it is advisable to aim towards a career that incorporates these systems. If you have a natural flair for IT processes and are keen to pursue IT management roles, then learning foundational principles should be your first step.
 
The ITIL® 4 Foundation – Online course provides you with various skills and techniques that can be applied to job roles that specialise in information technology. By gaining a solid understanding of foundational principles and processes, you can work towards a fulfilling career.
 
Accredited by PeopleCert for AXELOS, you can use this recognised qualification as a starting point for your upwards career trajectory. You will cover a range of topics through a syllabus that has been cultivated by trained industry professionals.
 
You will delve into the terminology and concepts introduced by ITIL®, as well as the seven guiding principles of ITIL® 4 and service management, which is broken up into four dimensions. With this knowledge, you will be able to begin studying and training to work within IT management across various sectors.
 

Getting Started

By studying your ITIL® 4 Foundation course with learndirect, you will have the benefit of studying online, which provides a level of flexible learning that is missing from in-person classroom study. If you have existing commitments, such as a full-time job or young children, you can schedule your study time around your daily routine.
 
You will be given 24/7 access to comprehensive course materials that will take you through your learning journey. The materials are included in your course package, which also consists of the ITIL® 4 updated syllabus and accredited qualification.
 

 

The ITIL®4 course on this page is offered by e-Careers Limited ATO of AXELOS Limited.
ITIL®4 is a registered trade mark of AXELOS Limited. All rights reserved.

Modules

The course is made up of a series of modules that reflect the updated ITIL® 4 syllabus. Upon completion of the modules, you will:
  • Understand key concepts related to service management
  • Know how to use the ITIL® guiding principles to help organisations take on and adapt service management
  • Be aware of the four dimensions of service management
  • Understand why the ITIL® service value system is in place and the components it has
  • Know the activities of the service value chain and how each one interconnects
  • Understand the key terms of 15 ITIL® practices and the meanings behind them
  • Know the 7 ITIL® practices

Entry Requirements

There are no requirements for enrolling on the ITIL® 4 Foundation – Online training course, but it is ideally suited for individuals hoping to embark on an IT management role. If you are keen to focus on the project management side of an IT role, then this course is also suitable

Additional Information

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

To achieve the PeopleCert for AXELOS accredited ITIL® 4 Foundation certificate, you will need to pass a multiple-choice exam, which will contain 40 questions. The exam will last 60 minutes, and to pass, you will need to score 26/40 (65%)

 

Upon successful completion of the ITIL® 4 Foundation – Online course, you will be issued with an accredited PeopleCert for AXELOS ITIL® 4 Foundation certificate.


AXELOS is in partnership with E-Careers. It is a joint venture company, created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc, to manage, develop and grow the Global Best Practice portfolio.

 

There are many avenues that can open up when you have qualifications related to IT, particularly if you want to progress into the management or project management route. This ITIL® 4 Foundation – Online course is the perfect stepping stone towards a senior role with an IT focus, making it ideal for professionals that already work in IT.
 
In fact, this accredited course is suitable for individuals working as the following:
  • IT Support Engineer
  • Network Engineer
  • IT Executives and Directors
 
If you work as an IT professional and are keen to transition into service management, then this course is perfectly suited. Also, if you already obtain a range of ITIL® qualifications, then you can update your knowledge by enrolling on this course.
Further Qualifications and Prospects
 
Once you have obtained your ITIL® 4 Foundation certificate, you can enhance your knowledge and skills by progressing on to the ITIL® 4 Practitioner course. When fully qualified, you could pursue the following job roles:
  • Network Operations Engineer
  • IT Service Desk Manager
  • IT Project Manager

  • SALE Savings End Midnight Friday 31st March
  • SALE Savings End Midnight Friday 31st March

ITIL® 4 Foundation - Online Course

This Course at a Glance

  • Gain a qualification accredited by PeopleCert for AXELOS
  • Pursue an IT management role
  • Exam included
  • Learn the fundamentals of ITIL® 4 principles
  • Flexible online learning
  • Complete in less than a year
 

About Your Course

With digital technology being a significant driver in most industries across the world, it is advisable to aim towards a career that incorporates these systems. If you have a natural flair for IT processes and are keen to pursue IT management roles, then learning foundational principles should be your first step.
 
The ITIL® 4 Foundation – Online course provides you with various skills and techniques that can be applied to job roles that specialise in information technology. By gaining a solid understanding of foundational principles and processes, you can work towards a fulfilling career.
 
Accredited by PeopleCert for AXELOS, you can use this recognised qualification as a starting point for your upwards career trajectory. You will cover a range of topics through a syllabus that has been cultivated by trained industry professionals.
 
You will delve into the terminology and concepts introduced by ITIL®, as well as the seven guiding principles of ITIL® 4 and service management, which is broken up into four dimensions. With this knowledge, you will be able to begin studying and training to work within IT management across various sectors.
 

Getting Started

By studying your ITIL® 4 Foundation course with learndirect, you will have the benefit of studying online, which provides a level of flexible learning that is missing from in-person classroom study. If you have existing commitments, such as a full-time job or young children, you can schedule your study time around your daily routine.
 
You will be given 24/7 access to comprehensive course materials that will take you through your learning journey. The materials are included in your course package, which also consists of the ITIL® 4 updated syllabus and accredited qualification.
 

 

The ITIL®4 course on this page is offered by e-Careers Limited ATO of AXELOS Limited.
ITIL®4 is a registered trade mark of AXELOS Limited. All rights reserved.

Modules

The course is made up of a series of modules that reflect the updated ITIL® 4 syllabus. Upon completion of the modules, you will:
  • Understand key concepts related to service management
  • Know how to use the ITIL® guiding principles to help organisations take on and adapt service management
  • Be aware of the four dimensions of service management
  • Understand why the ITIL® service value system is in place and the components it has
  • Know the activities of the service value chain and how each one interconnects
  • Understand the key terms of 15 ITIL® practices and the meanings behind them
  • Know the 7 ITIL® practices

Entry Requirements

There are no requirements for enrolling on the ITIL® 4 Foundation – Online training course, but it is ideally suited for individuals hoping to embark on an IT management role. If you are keen to focus on the project management side of an IT role, then this course is also suitable

Additional Information

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Excellent Marking

Assessment

To achieve the PeopleCert for AXELOS accredited ITIL® 4 Foundation certificate, you will need to pass a multiple-choice exam, which will contain 40 questions. The exam will last 60 minutes, and to pass, you will need to score 26/40 (65%)

 

Qualifications

Upon successful completion of the ITIL® 4 Foundation – Online course, you will be issued with an accredited PeopleCert for AXELOS ITIL® 4 Foundation certificate.


AXELOS is in partnership with E-Careers. It is a joint venture company, created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc, to manage, develop and grow the Global Best Practice portfolio.

 

FREE Digital Certificate

There are many avenues that can open up when you have qualifications related to IT, particularly if you want to progress into the management or project management route. This ITIL® 4 Foundation – Online course is the perfect stepping stone towards a senior role with an IT focus, making it ideal for professionals that already work in IT.
 
In fact, this accredited course is suitable for individuals working as the following:
  • IT Support Engineer
  • Network Engineer
  • IT Executives and Directors
 
If you work as an IT professional and are keen to transition into service management, then this course is perfectly suited. Also, if you already obtain a range of ITIL® qualifications, then you can update your knowledge by enrolling on this course.
Further Qualifications and Prospects
 
Once you have obtained your ITIL® 4 Foundation certificate, you can enhance your knowledge and skills by progressing on to the ITIL® 4 Practitioner course. When fully qualified, you could pursue the following job roles:
  • Network Operations Engineer
  • IT Service Desk Manager
  • IT Project Manager

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