If you’re looking to develop the skills you need for a new and fast-paced career in customer service after the COVID-19 crisis, this course package is exactly what you need.
This course is designed to equip you with a blend of industry-specific knowledge and core employability skills. Our #GetaJob Customer Service package will ensure that you’re fully prepared for a successful future career in a variety of customer-facing roles.
You will study a Level 2 Award in Introduction to Customer Service (RQF), plus another optional award of your choice. These qualifications will prepare you for your chosen career path and are sure to impress any future employer by helping you stand out in a competitive job market.
You will also get the opportunity to hone your skills and prepare yourself for your career change with personalised career support and employability modules. They have been designed to give you the best chance of securing a great job role. With such knowledge and support at your fingertips, you’ll be job-ready in no time.
Stage 1: TQUK Level 2 Qualification in Core Employability Skills 601/7894/2
Stage 2: TQUK Level 2 Award in Introduction to Customer Service (RQF) 601/6596/0
Stage 3: Career Support
Stage 4: Optional Extra Course - choose 1 of the following:
This package is designed to give you the tools needed to standout in a crowded job market. There are no formal requirements to enrol on this package.
All assessments are completed online. Throughout your course you'll have access to your own personal tutor to ask any questions and ensure you're getting the most from the package.
On successful completion of the courses you will be awarded the following:
Plus, based on your selection you'll gain your optional level 1, 2, or 3 certificate