Communicating Performance Expectations
learning
learning hours
Communicating Performance Expectations
Course Overview
Do colleagues know what you expect? Learn how to communicate your expectations positively and clearly. You’ll ensure that you and your colleagues have a shared understanding of objectives, priorities and success criteria.
Key Learning Points:
- Effective ways of communicating performance expectation
- Learn how to ensure that set objectives are understood
Course Outcomes:
- Understand the importance of setting clear expectations to manage performance effectively
- Describe the specific outcomes you seek to achieve during an expectation/objective setting meeting
- Understand the benefits to the manager and employee of following the process
- Implement the process, ensuring understanding is clear throughout
Target Audience
Team Leaders and Managers
97.5%
On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communicating Performance Expectations.
Your course certificate will also state the number of CPD points/hours the course is eligible for.
View a sample of the certificate (opens in new window)
learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK
- Each year around 6,000 businesses equip their staff for success with learndirect
- learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
- Almost 700,000 maths and English test passes have been achieved with learndirect.
- 300,000 people fulfilled their career ambitions last year with learndirect.
- Over 250,000 apprentices have achieved with learndirect.
Communicating Performance Expectations
Course Overview
Do colleagues know what you expect? Learn how to communicate your expectations positively and clearly. You’ll ensure that you and your colleagues have a shared understanding of objectives, priorities and success criteria.
Key Learning Points:
- Effective ways of communicating performance expectation
- Learn how to ensure that set objectives are understood
Course Outcomes:
- Understand the importance of setting clear expectations to manage performance effectively
- Describe the specific outcomes you seek to achieve during an expectation/objective setting meeting
- Understand the benefits to the manager and employee of following the process
- Implement the process, ensuring understanding is clear throughout
Target Audience
Team Leaders and Managers
Qualifications
On successful completion of your course you will receive the learndirect Certificate of Completion of Training in Communicating Performance Expectations.
Your course certificate will also state the number of CPD points/hours the course is eligible for.
View a sample of the certificate (opens in new window)
learndirect is one of the largest integrated providers of courses and qualifications, training, and employment services in the UK
- Each year around 6,000 businesses equip their staff for success with learndirect
- learndirect have helped more than 75,000 businesses equip their employees with the skills needed to improve productivity.
- Almost 700,000 maths and English test passes have been achieved with learndirect.
- 300,000 people fulfilled their career ambitions last year with learndirect.
- Over 250,000 apprentices have achieved with learndirect.
97.5%
