Team Leading NVQ/QCF Certificate

This nationally recognised qualification is perfect for anyone wanting to go into management. A level 2 qualification, the training is designed to teach you simply how to motivate a team, achieve targets and spot new opportunities for your company.

Team Leading NVQ/QCF Certificate
  • Training for the Team Leading NVQ/QCF Certificate is based around six key areas, and we'll help you put together the right modules from each area to fit the job you do and the way you want to develop your career:

    • Relationships and communication - how to build good working relationships and communicate effectively with your colleagues and customers.
    • Planning work and resources - measures to help you plan work safely and efficiently.
    • Personal development - managing performance and using techniques like SMART objectives to improve productivity.
    • Leadership - building trust, providing direction and taking a creative approach to problem solving.
    • Customer service - implementing common quality frameworks and using feedback to improve customer service.
  • As the Team Leading NVQ/QCF Certificate is a work-based qualification, you'll either need to be employed and sponsored by your employer or be doing voluntary work or a work placement.

    Only selected centres offer this qualification and work experience, so you'll need to see whether it's available in your local area and contact your local centre to find out more.

    If they do offer it, you'll then be enrolled and supported by your tutor, either at your local centre or workplace depending on your circumstances.

  • You'll be assessed on the tasks you do at work and create a portfolio of evidence to show what you've achieved. Your qualification will be awarded once that portfolio has been signed off by your tutor.