By taking this course you will:
- understand the required skills and knowledge required to work in a restaurant
- understand the correct techniques to use when carry plates and trays
- become familiar with the different food types
- become familiar with the order of service and how to implement it in your restaurant
The course will enable employers to demonstrate that appropriate training has been conducted, and will provide a valuable support for employment opportunities in this area of work.
You can learn at your own pace and you'll have 6 months to complete your training. Your access to the course finishes once it has been fully completed.
This course covers the following topics:
Section 1- Working In A Restaurant
Working in a restaurant, Restaurant terminology, Your essential tools, Personal presentation, Build the perfect waiter, Waiting etiquette, Waiting etiquette video, The five priorities model.
Section 2- Product Knowledge
Food Knowledge, Meat, Fish, Herbs and spices, Desserts, Cooking methods.
Section 3- Setting a Table
How to set a table, Table setting styles, Setting a table activity.
Section 4- Taking Orders
Taking orders, Position numbers, Method 1 & 2, Taking orders for large tables, Processing orders.
Section 5- Tray Service
Using a tray, Handling glassware, Carrying a tray correctly, Loading a tray, Unloading a tray.
Section 6- Plate Skills
Carrying and clearing plates.
Section 7- Order of Service
Order of service, Activity.
This course has been endorsed by the Institute of Hospitality [IOH], the Scottish Qualifications Authority [SQA] and Quality Marked by the Hospitality Guild.
The certificate can be downloaded from within the course once the learning has been completed. A learndirect completion certificate will also be sent by email.