With this comprehensive interactive course you will quickly become familiarised with the program interface and learn to send, receive, print and organise messages in it. The course also covers how to work with message attachments, to create an automatic reply and to set rules for automatic processing of received or sent messages. You will send a message with a questionnaire to fill in and become acquainted with a whole range of other tools, which will make your work with e-mails easier, more effective and enjoyable.
The course modules are:
Manage the Outlook environment
Includes: introduction to Outlook, people view, mail settings, the new interface, view options, customising layout, viewing received messages, setting an e-mail account, signatures, rules, automatic replies, saving and printing, data files, searching, managing contacts.
Includes: creating a new message, replying to messages and forwarding them, mail folders, attachments, tracking, delegate access, editing, arranging the message list, subfolders and categories, junk email, viewing messages by conversation, message list features, flagging messages for their follow-up.
Includes: recalling a meeting and adjusting the calendar, sending your calendar, viewing the calendars of your colleagues, sharing the outlook data, editing appointments and events, recurring appointments, sneak peeks, scheduling a meeting, proposing a new meeting time, tasks, notes, managing the journal.
Manage contacts and groups
Includes: creating and printing contacts, address book, contact group.