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Resolving Conflict

PRICE
£24.00 (inc VAT)
£20.00 (ex VAT)
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Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

Overview

Conflict in the workplace can have a negative effect on performance. Having the skills to handle conflict effectively can improve the success of your business, and this course can help.

You'll learn to recognise why, how and where conflict might occur in the workplace. You'll learn to identify conflict and understand its effects. And you'll find out how to use a range of styles to handle conflict and achieve positive results.

Resolving Conflict

Features

  • Case study format with basic exercises and helpful feedback
  • Audio soundtrack delivering most of the content, with simple graphics and on-screen text summarising the key points
  • Printable transcript of each screen's audio component for future reference
  • Lots of different question types to check your understanding
  • Look up unfamiliar business terms in the glossary and an alphabetical list of business "thought leaders"
  • Resources section featuring links to useful online business resources

Certificate

A learndirect certificate will be emailed to you when you successfully complete the course.
Quantity
Details

Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

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