Would you like to be able to give and take feedback constructively? This course demonstrates that feedback is a vital part of the communication process in business and one of the most significant ways that we can learn and develop at work. Done well it is a two-way process that can help to motivate and improve performance.
This course will help you to understand the importance that feedback has to play in the communication process. You'll learn about the different ways feedback can be communicated, and understand how and when feedback should be used.
The course will show you the different forms and styles of giving and receiving feedback. It also covers how you can benefit from the feedback you receive. You'll discover practical tips and techniques to help you give and receive feedback positively and effectively.