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Communication Process

PRICE
£24.00 (inc VAT)
£20.00 (ex VAT)
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Details

Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

Overview

Good communication is hugely important to the success of any business. This course will help you improve your communication with the people you work with. From understanding body language to learning active listening and questioning techniques, this course will give you a good grounding in the principles and practice of effective communication.

Communication Process

Details

Beginning with an introduction to improving communication at work, the course will help you appreciate the importance of effective communication, and identify the main stages in the communication process.

You'll learn to recognise some common barriers to communication, and develop the skills you need to avoid and break down the barriers.

Designed mainly for people who are likely to become line managers, the course is also suitable for those already in post, with little or no formal training and limited experience.

Features

  • Case study format with basic exercises and helpful feedback
  • Audio soundtrack delivering most of the content, with simple graphics and on-screen text summarising the key points
  • Printable transcript of each screen's audio for future reference
  • Look up unfamiliar business terms in the glossary
  • Links to useful online business resources

Certificate

A learndirect certificate will be emailed to you upon successful completion of this course.

Quantity
Details

Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

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