Retail Certificate

A qualification in retail opens doors to a variety of working environments – whether you love fashion or music, DIY or food, there’s a retail job perfect for you.

Retail Certificate

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  • The Retail qualification will cover topics like:

    • How to deliver good customer service
    • Health, safety and security in retail
    • How to understand the selling process
    • Control, handling and replenishment of stock
    • How to handle customer payments
    • Effective ways of working in a team.

    Only selected centres offer this qualification and work experience, so you'll need to see whether it's available in your local area and contact your local centre to find out more.
    • Thanks to government funding your qualification could be free. We'll confirm this with you before you start.
    • Enrol and learn at one of our centres, where you'll get face to face support from our friendly staff.
    • Your tutor will be there to give you advice, and you'll have regular progress reviews to keep you on track.
    • When you've completed all your course, you'll either take a test or present your work as a portfolio of evidence. Your centre will explain this to you and in either case make sure you have lots of practice beforehand so you're totally prepared.
  • You'll be assessed on the tasks you do at work and create a portfolio of evidence to show what you've achieved. Your qualification will be awarded once that portfolio has been signed off by your tutor.