This range of high quality online courses are specifically designed to provide the skills and knowledge for anyone working in the hospitality sector. Endorsed by leading industry bodies, they cover provision of excellent customer service and creating the best impression for your customers as well as how to work effectively in various areas of the hospitality service environment. Specialist courses include bar tending and serving alcohol, coffee, working in a kitchen and serving food.
The courses will enable employers to demonstrate that appropriate training has been conducted, and also provide valuable support for employment opportunities in this area of work.
Buying for your business? DISCOUNTS ARE AVAILABLE FOR THESE COURSES.
Save 10% when you buy a course for 5 or more people, and 15% for 25 or more people. Discounts are calculated automatically when you check out.
Advanced Learner Loans are available for this qualification.
How to create the right impression and offer excellent customer service
For all hospitality staff that deal with customers in their day to day role.
Essential training required to work with alcohol in licensed premises.
The essential skills required to set up and efficiently run a professional bar.
Understand and look after cask ale, pour the perfect pint and pair ale with food.
How to receive deliveries and store beer correctly.
Meet customer needs by learning how to serve, taste and combine wine with food.
Create and serve great cocktails with confidence and flair.
How to use coffee equipment and make different types of coffee.
The basic skills and knowledge for working effectively and efficiently in a kitchen.
The skills help you feel professional and confident in dealing with your diners.
The required training for provision of allergen information to customers.
For people who work around food and drink but don't prepare it themselves.
The correct procedures that should be followed when illness or injury occurs.