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Communication Skills (Collection)

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£30.00 (inc VAT)
£25.00 (ex VAT)
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Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

Overview

Good communication is vitally important to the success of any business. This collection of five short online courses will provide you with the skills you need to ensure your understand and practice effective communication throughout your organisation. The course collection covers the importance of written communications, how to plan, prepare and present briefings for a wide range of situations, how to improve your communications from understanding body language to learning active listening and questioning.

Please note: the courses in this collection require Internet Explorer version 10 or 11 (see technical requirements for details).

Bundle contents

1 x Communication Process
1 x Written Communications
1 x Briefing Skills
1 x Influencing and Negotiating
1 x Producing Project Reports
Communication Skills (Collection)

Details

The five e-learning modules provided in this collection cover essential aspects of communication at work:

The Communication Process course will help you improve your communication with the people you work with. From understanding body language to learning active listening and questioning techniques, this course will give you a good grounding in the principles and practice of effective communication.

The Written Communications course will help you understand the basic principles of effective writing and give you the confidence to put your thoughts and ideas into words. The course covers the importance and different forms of effective business communication and how to choose the right one to use in different situations.

The Briefing Skills course will help you come up with clear and comprehensive briefs - and develop the skills to present them successfully. Giving others accurate and relevant information will save you time and money. This course will help you to develop an understanding of how to plan and prepare briefings for a wide range of situations and deliver them well. You'll also discover how to receive feedback from your briefings and how to use it constructively.

The Influencing and Negotiating course will show you how, as a manager, it's likely that you'll often need to persuade and negotiate as part of your communications with other people. The course provides a useful overview of the factors and techniques that will help you to achieve a positive and equitable outcome.

Producing Project Reports provides a solid introduction for anyone involved in the report-writing process. It will give you the confidence to plan and write an effective report.

Features

  • Case study format with basic exercises and helpful feedback
  • Audio soundtrack delivering most of the content, with simple graphics and on-screen text summarising the key points
  • Printable transcript of each screen's audio component for future reference
  • Lots of different question types to check your understanding
  • Look up unfamiliar business terms in the glossary and an alphabetical list of business "thought leaders"
  • Resources section featuring links to useful online business resources

Certificate

A learndirect certificate will be emailed to you when you have successfully completed each course level.

Quantity
Details

Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

Bundle contents

1 x Communication Process
1 x Written Communications
1 x Briefing Skills
1 x Influencing and Negotiating
1 x Producing Project Reports
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