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Assert Yourself - How to communicate effectively

PRICE
£24.00 (inc VAT)
£20.00 (ex VAT)
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Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

Overview

When people find themselves in pressurised situations, it is natural to react aggressively or to back down and say nothing. Either way, this is likely to result in a negative outcome. To ensure that each exchange an employee may have is positive and productive, everyone needs the confidence and skills to communicate clearly and effectively.

Assert Yourself - How to communicate effectively

Features

Assert Yourself is an engaging, online learning course that helps people develop the skills needed to have a positive influence on their colleagues and customers. By completing the Assert Yourself training, employees will be confident in expressing themselves in a direct and coherent manner that is also respectful of others.

This online course will help to increase employee morale and develop employee potential through learning assertive behaviours. The course content and structure will ensure that your staff gain the knowledge and skills necessary to work successfully as part of a team.

Details

This online course will enable your staff to have a better understanding of:

  • The disadvantages of aggressive and passive behaviour.
  • The benefits of assertiveness.
  • The way in which you make your point is just as important as what you say.
  • How to disagree without being disagreeable.
  • The ‘six steps’ to assertiveness.
  • Respect for others.
  • How to become an active team member.
  • Giving and receiving feedback.

Certificate

A learndirect certificate will be emailed to you on completion of this course.

Quantity
Details

Buying for business and need more details? Find out how eCourses can help.

DISCOUNTS ARE AVAILABLE FOR THIS COURSE
Buy 5 or more copies of this course to qualify for a bulk discount. Simply select the number of people who require training, and your discount will be applied when you check out.

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