Effectiveness and Efficiency: This interactive online course provides a helpful introduction to boosting the efficiency and effectiveness of your business. Designed to introduce business people of all levels to the concept of efficiency and effectiveness, this course will teach you how to:
- •distinguish between effectiveness and efficiency
- •achieve a good balance between the two
- •improve effectiveness and efficiency within your organisation
Once you've completed the course you'll be able to improve the performance of your business, maximise profits and reduce waste.
This section of the course is particularly suitable people who are likely to become line managers, and also for those who are already in post, but have had little or no formal training in this area.
Performance Indicators: Successful businesses have clear goals and a strategy in place to achieve them. Each team knows what it has to do to achieve those goals and how its performance will be measured. If you want to find out about performance management, this course will teach you all you need to know.
You'll also learn how to measure performance, and why it's important to do so. You'll find out the different ways in which your organisation's stakeholders might want to measure performance. You'll also learn how to set up and use a performance management system in your workplace.
Planning Work: Using a variety of interactive training methods this section of the online course teaches you simply how to plan your work so you manage your time effectively and don't get caught out by any aspect of your project. Throughout the course you will learn how to understand the key stages involved in planning a project, how to schedule and define tasks and understand how to monitor and evaluate against your work plan in order to identify any problems.