Scottish Modern Apprenticeship in Retail Skills

This Apprenticeship is perfect if you work in retail. Pitched at intermediate level, it is designed to give you experience of a variety of roles in a retail setting.

Scottish Modern Apprenticeship in Retail Skills
  • You’ll cover how to:

    • work effectively in a retail team
    • provide information and advice to customers
    • process transactions
    • maximise sale

    Once you’ve completed this Level 2 Modern Apprenticeship, you might decide to specialise in management, sales or visual merchandising at advanced level.

  • Training for the Level 2 Modern Apprenticeship is based around a combination of mandatory and optional modules. You’ll need to complete six units in total: one mandatory unit and five optional units.


    • Work effectively in your retail organisation

    Optional: includes units in putting goods and materials into storage in a retail environment, processing customer orders for goods and processing returned goods and materials.

    For more information, please request an information pack.

  • Modern Apprenticeships are work-based qualifications lasting between 9 and 18 months. A Modern Apprenticeship includes:

    • vocational qualification – the practical part which proves understanding of your job role and how to do it effectively. This will be a Scottish Vocational Qualification.
    • core skills – everyday abilities that everyone needs in their work, including communications, ICT, numeracy, working together and problem solving. This will be fitted around what you need for your job.

    To be eligible for a funded Apprenticeship in Scotland, you cannot currently be in full time education.