Our Retail Intermediate Apprenticeship usually lasts 12-18 months. It’s made up of theory (knowledge) and practical skills to demonstrate your understanding and competence in the workplace.
Your Apprenticeship has two main qualifications.
The first one is the Level 2 Certificate in Retail Skills for which you’ll complete practical on the- job-training to get real experience.
The second qualification is the Level 2 Certificate in Retail Knowledge for which you’ll complete learning that develops your knowledge and understanding of your job (this could be online).
Your daily activities could include:
- Helping customers to choose products
- Processing payments
- Helping to provide a positive and seamless service
- Advising and supporting customers in the use of web-based facilities
- Receiving, storing, and picking stock for the sales floor
You’ll work at least 30 hours a week. The hours and days you work could depend on your employer. Shift work including evenings and weekends is common in the retail, leisure and contact centre industries.
You’ll be paid at least the current minimum wage rate for apprentices, but it could be more than that. After your Apprenticeship, if you’re employed as a sales assistant, your salary could be from £11,000 to £15,000 a year (according to the National Careers Service).
Once you’ve achieved your Apprenticeship, you could go on to complete further education and qualifications, such as an Advanced Apprenticeship in either Retail Management or Retail Sales Professional. You could also complete Advanced Apprenticeships or qualifications in subjects related to retail, like customer service, management, or sales.
After your Apprenticeship, you could also complete further training to progress your career to senior roles such as senior sales assistant or supervisor.