February 2015

Welcome to the third edition of our quarterly newsletter. Read on to find out what we’ve been up to over the last few months


Each week we help thousands of people across the UK and beyond to improve their lives.  This could be gaining new skills – either in work or pre-employment, through helping them obtain vital work experience or secure sustainable work, or through etesting services to demonstrate their abilities and credentials to employers and other organisations.  With 2015 now well underway our focus for the start of the year has been to implement a number of new initiatives to grow and diversify what we offer and who we offer it to. Read more.

Investors in Young People

We are delighted to have been awarded Investors in Young People (IIYP) status in Scotland. The new accreditation – a result of a partnership between the Scottish Government and people management specialists Investors in People Scotland – seeks to reward and recognise employers who demonstrate excellence in recruiting and retaining young people, while encouraging others to begin working with young people. It follows on from learndirect’s achievement of the Investors in People Gold standard in 2013.

What we’re doing in Apprenticeships

We’re halfway through the year and we are seeing some real interest in our Apprenticeships, from both employers and individuals. In the past few months we’ve: started to offer functional skills  our customers on Apprenticeships through our remote delivery service centre based in Leicester; celebrated a landmark achievement with McDonald’s and begun delivering the technical certificate for our recruitment and dental Apprenticeships via webinars with subject matter experts Find out more

What we’re doing in Skills and Employability

Our skills and employability work over the last few months has included: starting to deliver the New Enterprise Allowance; receiving a bronze standard for our work experience programmes; signing the Scottish Council for Voluntary Organisations (SCVO) charter; completing our Supported Job Search (SJP) pilot contract in the West Midlands and implementing a contract with Sheffield City Council. Read more

What we’re doing in E-assessment

Our E-assessment delivery is continuing to develop as a result of being awarded the government’s framework contract for the provision of computer based testing services in 2013. Recently we’ve: launched the professional skills test for prospective teachers on behalf of the Standards and Testing Agency (STA); migrated the Life in the UK test so it now sits on the same framework contract as the professional skills test and agreed to take part in the e-Assessment Question Conference and Exhibition in March. Find out more.

learndirect Inspiration Awards 2015

At learndirect we touch the lives of thousands of people across the whole of the UK every year. We’ll be celebrating the fantastic success of some of these people at our learndirect Inspiration Awards regional ceremonies and then the national final in London.  Find out more

Apprenticeships: Made by Chelsea

In the run up to National Apprenticeship Week in March we’ve launched a new campaign – called ‘Made by Chelsea’ – to help young people and employers find out more about Apprenticeships. Find out more

Our customers

Queen Elizabeth Hospital believes in developing the skills of the workforce to meet their own needs, in both clinical and non-clinical areas, enabling them to prepare for change rather than reacting to change. Apprenticeships form a large part of this and the hospital works with learndirect to provide qualifications in business administration, customer service and IT.  Read their story

Norwich learner Georgina Weatherburn has overcome more than most to complete a childcare Apprenticeship with a local nursery.  She has cerebral palsy and has undergone reconstruction of her feet and operations on her legs, leaving her needing extensive rehabilitation. On top of this she was diagnosed with dyslexia and dyspraxia and with its severity not recognised at the time her exam results at school suffered.  Read more about how learndirect helped her realise her potential here.

Croydon’s Jacqueline Egelton found it daunting to be out of employment after more than nineteen years working for the same company. Find out how learndirect helped her secure a new role here